Privacy Policy

We believe that your awareness, and understanding, of our Privacy Policy will enhance your enjoyment of our web site. We urge you to feel confident that we take your privacy seriously and that we strive to keep any personal information confidential. Please take a moment to read the following Privacy Policy to find out how we handle your personal information.If you have any further questions relating to this privacy statement, please do not hesitate to This email address is being protected from spambots. You need JavaScript enabled to view it. , or ring us (+44 08456 44 92 66).

Web server statistics

Our web server collects the following types of data to give us indications about how our website is being used. These figures are aggregated and do not identify individual users.

  • The number of users who visit the website
  • The date and time of visits
  • The number of pages viewed
  • Traffic patterns

Personal Data

We never collect personal data about you without your permission.Any information we do collect depends on what products and services you use on our website. Where information is required, this will be indicated clearly, and you will have the opportunity to decline (although this may, at times, mean that some functionality is limited or reduced).

On occasion (for example when making an enquiry) we will request personal information such as your name and address, your email address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to a particular product or service.

We will not use your personal information for any purpose which is not related to the products or services we provide to you or for any purpose for which you would not reasonably expect us to use the information. Your information may be used by Kilroy James to enable us to offer you other products and services that will enhance our relationship with you. It is your decision whether you wish us to provide this service to you. We may release information about you where there is a duty to the public to disclose that information. However, we will not sell or disclose your information, to any individual or entity outside Kilroy James, for marketing purposes. Your personal information will not be disclosed for any purpose other than the primary purpose for collection without your consent except where permitted by the Privacy Act.

We may use your email address to send our regular communications which provide updates on new services and special offers. It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of to not receive further communications of this nature.

All stored customer information is protected from unauthorised access through the use of secure passwords and other security procedures.

You are able to access any personal information that we hold about you upon request.